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Co-founder project · Hospitality

Cococure Concierge

A WhatsApp and voice concierge that takes restaurant and nightclub bookings.

System diagram

How Cococure Concierge works, in 4 steps
  1. 01

    Guest

    WhatsApp message or phone call

  2. 02

    Concierge agent

    PydanticAI on GLM

  3. 03

    Tools

    Availability, bookings, recommendations

  4. 04

    Booking

    Confirmed back to the guest

  • Input or existing system
  • We built
Built by
Muhammad Zubair, Sortup co-founder
Sector
Hospitality
What was built
AI
Stack
  • PydanticAI
  • MCP server
  • FastAPI
  • WATI
  • RetellAI
  • Logfire
  • GLM
Client
A hospitality brand taking restaurant and nightclub bookings.
Engagement
Zubair built the AI concierge and the tools behind it: availability, bookings and recommendations.

The challenge

Hospitality teams answer the same booking, availability and recommendation questions all day on WhatsApp and the phone, and the service still has to feel premium.

The solution

An agent on WhatsApp (WATI) and voice (RetellAI), backed by an MCP server with tools for availability, bookings and recommendations. Built with PydanticAI and FastAPI, traced in Logfire.

The impact

  • Takes bookings in real WhatsApp and phone conversations, not a website widget.
  • Checks availability and books through tools.
  • Tool calls and conversations traced in Logfire.
All client work

Building something like Cococure Concierge?

No pitch deck. An engineer, and a straight answer.