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Case study · Insurance
Insurance policy and claims platform
Policy lifecycle and claims workflows with multi-level approvals for UK insurers.
System diagram
- 01
Policy event
New, endorsement, renewal, cancellation
- 02
Workflow
Policy lifecycle rules
- 03
Approvals
Multi-level chain
- 04
Notifications
Sent on every status change
- Input or existing system
- We built
- Human step
- Sector
- Insurance
- Country
- United Kingdom
- What we did
- Web
- Client
- Imaginer, building insurance software for UK clients.
- Engagement
- We built policy lifecycle management and claims processing, delivered across three client workstreams at once, with our engineer as team lead.
The challenge
Policy changes and claims have to move through several approval levels reliably, with everyone told as the status changes.
The solution
Policy creation, endorsements, renewals and cancellations, plus claims processing with multi-level approval chains and automated status notifications.
The impact
- The whole policy lifecycle in one system.
- Claims routed through multi-level approvals.
- Status changes notified automatically.
Building something like Insurance policy and claims platform?
No pitch deck. An engineer, and a straight answer.